Open Billing → Accounts Payable → Affiliate Settlements. Select an existing settlement, or choose New Settlement and pick the Affiliate and Period you need.
Review the payout basis
Each forwarded trip in New Settlement shows why an amount can be included:
| Payout basis | What to review |
|---|---|
| Agreed price | The agreed amount for the trip. A trip agreed at zero settles as a zero line. |
| Accepted fee | The affiliate fee that was accepted for the trip’s outcome. |
| Nothing owed | The trip can be included as a zero line on the statement. |
| Not agreed | No price was agreed. A completed or running farm-out can still be included: its amount starts empty and you must enter one above zero. Nothing is prefilled from the customer fare or the affiliate’s charge. |
Some trips are still held back: an unclassified close, an open price dispute or an affiliate close nobody has reviewed, and a no-show or cancellation fee you haven’t accepted. The row explains Close not classified or Affiliate charge not agreed and offers Open booking. Resolve the source booking’s outcome or price reconciliation before trying to include it; entering zero is not a substitute for an agreement.
Review and complete the settlement
- Confirm the affiliate, period, included trips, and settlement currency. New settlements start with the company currency.
- Enter or review payout amounts and any adjustments. Gross, Deductions, and Net show how the statement is composed. Create settlement stays unavailable until every included trip has a valid amount.
- Open the resulting settlement and check its forwarded trips and supporting affiliate invoice, if attached.
- Use Issue settlement or Record payout when the relevant action is available, then verify the settlement’s payout history and remaining balance.
Affiliate payables are tracked independently of customer receivables. A customer payment or an affiliate’s reported close does not by itself resolve the affiliate payout. The affiliate’s driver shown on the booking is informational; the affiliate remains the payee for that farm-out.
Check company settlement rules
Settings → Business → Billing → Affiliate settlements controls Affiliate statement statuses, Affiliate payout term, Edit settlements with payouts, Forbid overlapping periods, and Affiliate payout methods. Payout methods offer ACH and Wire in place of bank transfer; earlier bank-transfer payouts show as ACH / Wire.
Review these rules when a trip or action is unavailable. A saved rule does not resolve an unclassified affiliate close or a disputed charge.